at any time

very soon

will let u know

Widsin Fabcare is a Marketplace application that connects users with our many laundry partners. With our app, you can select the laundry that best fits your needs, choose a pickup and delivery time slot that is most convenient for you, and relax knowing your clothes will be back cleaned and/or ironed at your chosen date and time slot.

You can find your active orders in the "My Orders" tab on the navigation menu. Click on the order to access its details and track your order across the cycle.

Your order history can be found in the "My Orders" tab on the navigation menu.

Yes, we encourage you to rate and review your laundry experience within the application. You can do this after an order has been completed by going to the "My Orders" tab and selecting the order you want to rate or review.

To add your address, sign into your account and click on the "Profile" tab in the navigation menu. Then click on "My Addresses" and "Add New Address." Enter your address information and save it.

Yes, you can add multiple addresses by following the same steps mentioned above for adding a new address.

Yes, you can have different pickup and delivery addresses. Just inform us through our in-app chat, and we will make sure the new address is added to your account and your pickup/delivery reaches your preferred location.

You can place orders with Widsin Fabcare 24/7 through the app, but pickup and delivery are performed according to our partners' working hours. Each partner has specified timeslots for pickup and delivery, so make sure to choose the one that suits you best.

To place an order, simply download our app and sign up. Then, select the laundry service you need, choose your preferred pickup and delivery time slot, and proceed with the order.

No, you don't need to separate your laundry. Our Laundry Partners will handle the separation as required for the service requested. However, if you have specific cleaning instructions, you can leave a comment in the checkout section.

Our partners are cleaning experts who carefully inspect each garment and direct it to the correct service according to the label instructions. Items without clear instructions are either rejected or handled based on each partner's expertise.

Our pickup and delivery agents strive to arrive at your location within the chosen timeframe. However, unexpected traffic or delays may occur, and we will inform you of any changes.

You can notify us through the in-app chat, and we will do our best to connect you with the laundry that can best handle your specific needs.

No, in order to provide you with the highest quality of service, we require all customers to sign up before placing an order.

Yes, you can schedule a pickup and delivery up to 6 days in advance through our app.

Please ensure that your items are clear of all personal belongings before handing them over to our agent.

If you notice a discrepancy between the items collected and the items shown in the breakdown, please contact us through the in-app chat, and we will assist you until the discrepancy is resolved.

You can pay in two ways: Wallet: Your add fund in the Widsin Wallet and use it for your order placement & payments Cash: Pay by cash when your order is delivered back to you. Online: We only charge for the amount reflected in your invoice, which is shared with you via email and appears on your orders page on the app. Charging occurs after receiving your invoice.

We accept: Cash Debit/Credit Card Widsin Wallet

If you missed a scheduled pickup or delivery, click on reschedule on the app, or notify us through our in-app chat to arrange a new time. Please note that there will be a reschedule fee of EGP 10.

If you have any issues with your order, notify us through our in-app chat or send us your complaint via email to info@widsin.com, and our customer service team will handle it promptly.

Yes, you can cancel your order before pickup for free before the beginning of the order time slot. Cancellation after pickup will incur a fee as per Delivery Charges, and if the order has been processed, you will be charged the full order amount plus the delivery fee.

"Refer a Friend" is a feature that allows you to share the application with a friend. Once your friend uses the link to download the application and register, they will be rewarded with Widsin credit to use on their first orders. After they complete their first order, you will also receive Widsin credit to use on your future orders.

Please confirm that your friend used your referral link to download the application and completed their first order. If they did, please send us an email with your friend's name, email, and phone number so that we can investigate and rectify this issue.

No, Presently we do not support for this Feature

Any offers or discounts will be displayed on each laundry's home screen with a blue promotion tag. You can also use the filter option near the search bar to show laundries with available promotions.

If our pickup/delivery Associate is delayed for any reason, We will notify to you and assign your order to next immediate available slot.

Please send us a screenshot of your bank transaction through our in-app chat or by email to info@widsin.com so that we can investigate and rectify this issue.

If you face problems while processing your online payment, let us know through Call or by email to info@widsin.com, and we will solve it for you.

We partner with high-quality vendors in our areas of operation. Our partners go through inspection processes to ensure they are well equipped to handle your garments. We work closely with our cleaning partners and provide them with thorough feedback to deliver a consistently great service.

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

Missing items are extremely rare, but if it occurs, we will conduct a full investigation. Please report the issue through our in-app chat or by email to info@widsin.com, providing further details and pictures of the item if available. We require customers to notify us within one week from the delivery date in the rare case of a missing item. If you have any other queries or need assistance, feel free to contact our customer support team through the in-app chat or by email at info@widsin.com

Widsin does not have any hidden or additional fees. You do not have to pay anything more than the prices displayed in front of you on the app. Choose the vendor that offers you the best value.

The pickup time for your laundry with Widsin may vary depending on various factors such as your location, the current demand, and the specific time slot you choose. Typically, Widsin offers different time slots throughout the day to accommodate customer preferences and schedules.When you place an order through the Widsin app, you will be able to see the available time slots for pickup. These time slots are generally within specific windows, such as morning, afternoon, or evening. You can select the time slot that best suits your convenience. Once you schedule a pickup, a Widsin Associte will be assigned to collect your laundry during the chosen time slot. The agent will arrive at your designated location within that time frame to pick up your clothes. Keep in mind that the actual pickup time may vary slightly due to factors like traffic conditions or unexpected delays. However, Widsin aims to provide a reliable and punctual service to ensure a smooth laundry experience for its customers. If there are any significant delays or changes to your pickup time, the Widsin team will make sure to keep you informed.These are the most common questions we receive from our users. If you have any other queries or need assistance, feel free to contact our customer support team through by email at info@widsin.com. We are here to help you!

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

You can find your active orders in the "My Orders" tab on the navigation menu. Click on the order to access its details and track your order across the cycle.

Your order history can be found in the "My Orders" tab on the navigation menu.

Yes, we encourage you to rate and review your laundry experience within the application. You can do this after an order has been completed by going to the "My Orders" tab and selecting the order you want to rate or review.

To add your address, sign into your account and click on the "Profile" tab in the navigation menu. Then click on "My Addresses" and "Add New Address." Enter your address information and save it.

Yes, you can add multiple addresses by following the same steps mentioned above for adding a new address.

Yes, you can have different pickup and delivery addresses. Just inform us through our in-app chat, and we will make sure the new address is added to your account and your pickup/delivery reaches your preferred location.

You can place orders with Widsin Fabcare 24/7 through the app, but pickup and delivery are performed according to our partners' working hours. Each partner has specified timeslots for pickup and delivery, so make sure to choose the one that suits you best.

To place an order, simply download our app and sign up. Then, select the laundry service you need, choose your preferred pickup and delivery time slot, and proceed with the order.

No, you don't need to separate your laundry. Our Laundry Partners will handle the separation as required for the service requested. However, if you have specific cleaning instructions, you can leave a comment in the checkout section.

Our partners are cleaning experts who carefully inspect each garment and direct it to the correct service according to the label instructions. Items without clear instructions are either rejected or handled based on each partner's expertise.

Our pickup and delivery agents strive to arrive at your location within the chosen timeframe. However, unexpected traffic or delays may occur, and we will inform you of any changes.

You can notify us through the in-app chat, and we will do our best to connect you with the laundry that can best handle your specific needs.

No, in order to provide you with the highest quality of service, we require all customers to sign up before placing an order.

Yes, you can schedule a pickup and delivery up to 6 days in advance through our app.

Please ensure that your items are clear of all personal belongings before handing them over to our agent.

If you notice a discrepancy between the items collected and the items shown in the breakdown, please contact us through the in-app chat, and we will assist you until the discrepancy is resolved.

You can pay in two ways: Wallet: Your add fund in the Widsin Wallet and use it for your order placement & payments Cash: Pay by cash when your order is delivered back to you. Online: We only charge for the amount reflected in your invoice, which is shared with you via email and appears on your orders page on the app. Charging occurs after receiving your invoice.

We accept: Cash Debit/Credit Card Widsin Wallet

If you missed a scheduled pickup or delivery, click on reschedule on the app, or notify us through our in-app chat to arrange a new time. Please note that there will be a reschedule fee of EGP 10.

If you have any issues with your order, notify us through our in-app chat or send us your complaint via email to info@widsin.com, and our customer service team will handle it promptly.

Yes, you can cancel your order before pickup for free before the beginning of the order time slot. Cancellation after pickup will incur a fee as per Delivery Charges, and if the order has been processed, you will be charged the full order amount plus the delivery fee.

"Refer a Friend" is a feature that allows you to share the application with a friend. Once your friend uses the link to download the application and register, they will be rewarded with Widsin credit to use on their first orders. After they complete their first order, you will also receive Widsin credit to use on your future orders.

Please confirm that your friend used your referral link to download the application and completed their first order. If they did, please send us an email with your friend's name, email, and phone number so that we can investigate and rectify this issue.

No, Presently we do not support for this Feature

Any offers or discounts will be displayed on each laundry's home screen with a blue promotion tag. You can also use the filter option near the search bar to show laundries with available promotions.

If our pickup/delivery Associate is delayed for any reason, We will notify to you and assign your order to next immediate available slot.

Please send us a screenshot of your bank transaction through our in-app chat or by email to info@widsin.com so that we can investigate and rectify this issue.

If you face problems while processing your online payment, let us know through Call or by email to info@widsin.com, and we will solve it for you.

We partner with high-quality vendors in our areas of operation. Our partners go through inspection processes to ensure they are well equipped to handle your garments. We work closely with our cleaning partners and provide them with thorough feedback to deliver a consistently great service.

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

Widsin does not have any hidden or additional fees. You do not have to pay anything more than the prices displayed in front of you on the app. Choose the vendor that offers you the best value.

The pickup time for your laundry with Widsin may vary depending on various factors such as your location, the current demand, and the specific time slot you choose. Typically, Widsin offers different time slots throughout the day to accommodate customer preferences and schedules.When you place an order through the Widsin app, you will be able to see the available time slots for pickup. These time slots are generally within specific windows, such as morning, afternoon, or evening. You can select the time slot that best suits your convenience. Once you schedule a pickup, a Widsin Associte will be assigned to collect your laundry during the chosen time slot. The agent will arrive at your designated location within that time frame to pick up your clothes. Keep in mind that the actual pickup time may vary slightly due to factors like traffic conditions or unexpected delays. However, Widsin aims to provide a reliable and punctual service to ensure a smooth laundry experience for its customers. If there are any significant delays or changes to your pickup time, the Widsin team will make sure to keep you informed.These are the most common questions we receive from our users. If you have any other queries or need assistance, feel free to contact our customer support team through by email at info@widsin.com. We are here to help you!

You can find your active orders in the "My Orders" tab on the navigation menu. Click on the order to access its details and track your order across the cycle.

Your order history can be found in the "My Orders" tab on the navigation menu.

Yes, we encourage you to rate and review your laundry experience within the application. You can do this after an order has been completed by going to the "My Orders" tab and selecting the order you want to rate or review.

To add your address, sign into your account and click on the "Profile" tab in the navigation menu. Then click on "My Addresses" and "Add New Address." Enter your address information and save it.

Yes, you can add multiple addresses by following the same steps mentioned above for adding a new address.

Yes, you can have different pickup and delivery addresses. Just inform us through our in-app chat, and we will make sure the new address is added to your account and your pickup/delivery reaches your preferred location.

You can place orders with Widsin Fabcare 24/7 through the app, but pickup and delivery are performed according to our partners' working hours. Each partner has specified timeslots for pickup and delivery, so make sure to choose the one that suits you best.

To place an order, simply download our app and sign up. Then, select the laundry service you need, choose your preferred pickup and delivery time slot, and proceed with the order.

No, you don't need to separate your laundry. Our Laundry Partners will handle the separation as required for the service requested. However, if you have specific cleaning instructions, you can leave a comment in the checkout section.

Our partners are cleaning experts who carefully inspect each garment and direct it to the correct service according to the label instructions. Items without clear instructions are either rejected or handled based on each partner's expertise.

Our pickup and delivery agents strive to arrive at your location within the chosen timeframe. However, unexpected traffic or delays may occur, and we will inform you of any changes.

You can notify us through the in-app chat, and we will do our best to connect you with the laundry that can best handle your specific needs.

No, in order to provide you with the highest quality of service, we require all customers to sign up before placing an order.

Yes, you can schedule a pickup and delivery up to 6 days in advance through our app.

Please ensure that your items are clear of all personal belongings before handing them over to our agent.

If you notice a discrepancy between the items collected and the items shown in the breakdown, please contact us through the in-app chat, and we will assist you until the discrepancy is resolved.

You can pay in two ways: Wallet: Your add fund in the Widsin Wallet and use it for your order placement & payments Cash: Pay by cash when your order is delivered back to you. Online: We only charge for the amount reflected in your invoice, which is shared with you via email and appears on your orders page on the app. Charging occurs after receiving your invoice.

We accept: Cash Debit/Credit Card Widsin Wallet

If you missed a scheduled pickup or delivery, click on reschedule on the app, or notify us through our in-app chat to arrange a new time. Please note that there will be a reschedule fee of EGP 10.

If you have any issues with your order, notify us through our in-app chat or send us your complaint via email to info@widsin.com, and our customer service team will handle it promptly.

Yes, you can cancel your order before pickup for free before the beginning of the order time slot. Cancellation after pickup will incur a fee as per Delivery Charges, and if the order has been processed, you will be charged the full order amount plus the delivery fee.

"Refer a Friend" is a feature that allows you to share the application with a friend. Once your friend uses the link to download the application and register, they will be rewarded with Widsin credit to use on their first orders. After they complete their first order, you will also receive Widsin credit to use on your future orders.

Please confirm that your friend used your referral link to download the application and completed their first order. If they did, please send us an email with your friend's name, email, and phone number so that we can investigate and rectify this issue.

No, Presently we do not support for this Feature

Any offers or discounts will be displayed on each laundry's home screen with a blue promotion tag. You can also use the filter option near the search bar to show laundries with available promotions.

If our pickup/delivery Associate is delayed for any reason, We will notify to you and assign your order to next immediate available slot.

Please send us a screenshot of your bank transaction through our in-app chat or by email to info@widsin.com so that we can investigate and rectify this issue.

If you face problems while processing your online payment, let us know through Call or by email to info@widsin.com, and we will solve it for you.

We partner with high-quality vendors in our areas of operation. Our partners go through inspection processes to ensure they are well equipped to handle your garments. We work closely with our cleaning partners and provide them with thorough feedback to deliver a consistently great service.

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

Widsin does not have any hidden or additional fees. You do not have to pay anything more than the prices displayed in front of you on the app. Choose the vendor that offers you the best value.

The pickup time for your laundry with Widsin may vary depending on various factors such as your location, the current demand, and the specific time slot you choose. Typically, Widsin offers different time slots throughout the day to accommodate customer preferences and schedules.When you place an order through the Widsin app, you will be able to see the available time slots for pickup. These time slots are generally within specific windows, such as morning, afternoon, or evening. You can select the time slot that best suits your convenience. Once you schedule a pickup, a Widsin Associte will be assigned to collect your laundry during the chosen time slot. The agent will arrive at your designated location within that time frame to pick up your clothes. Keep in mind that the actual pickup time may vary slightly due to factors like traffic conditions or unexpected delays. However, Widsin aims to provide a reliable and punctual service to ensure a smooth laundry experience for its customers. If there are any significant delays or changes to your pickup time, the Widsin team will make sure to keep you informed.These are the most common questions we receive from our users. If you have any other queries or need assistance, feel free to contact our customer support team through by email at info@widsin.com. We are here to help you!

You can find your active orders in the "My Orders" tab on the navigation menu. Click on the order to access its details and track your order across the cycle.

Your order history can be found in the "My Orders" tab on the navigation menu.

Yes, we encourage you to rate and review your laundry experience within the application. You can do this after an order has been completed by going to the "My Orders" tab and selecting the order you want to rate or review.

To add your address, sign into your account and click on the "Profile" tab in the navigation menu. Then click on "My Addresses" and "Add New Address." Enter your address information and save it.

Yes, you can add multiple addresses by following the same steps mentioned above for adding a new address.

Yes, you can have different pickup and delivery addresses. Just inform us through our in-app chat, and we will make sure the new address is added to your account and your pickup/delivery reaches your preferred location.

You can place orders with Widsin Fabcare 24/7 through the app, but pickup and delivery are performed according to our partners' working hours. Each partner has specified timeslots for pickup and delivery, so make sure to choose the one that suits you best.

To place an order, simply download our app and sign up. Then, select the laundry service you need, choose your preferred pickup and delivery time slot, and proceed with the order.

No, you don't need to separate your laundry. Our Laundry Partners will handle the separation as required for the service requested. However, if you have specific cleaning instructions, you can leave a comment in the checkout section.

Our partners are cleaning experts who carefully inspect each garment and direct it to the correct service according to the label instructions. Items without clear instructions are either rejected or handled based on each partner's expertise.

Our pickup and delivery agents strive to arrive at your location within the chosen timeframe. However, unexpected traffic or delays may occur, and we will inform you of any changes.

You can notify us through the in-app chat, and we will do our best to connect you with the laundry that can best handle your specific needs.

No, in order to provide you with the highest quality of service, we require all customers to sign up before placing an order.

Yes, you can schedule a pickup and delivery up to 6 days in advance through our app.

Please ensure that your items are clear of all personal belongings before handing them over to our agent.

If you notice a discrepancy between the items collected and the items shown in the breakdown, please contact us through the in-app chat, and we will assist you until the discrepancy is resolved.

You can pay in two ways: Wallet: Your add fund in the Widsin Wallet and use it for your order placement & payments Cash: Pay by cash when your order is delivered back to you. Online: We only charge for the amount reflected in your invoice, which is shared with you via email and appears on your orders page on the app. Charging occurs after receiving your invoice.

We accept: Cash Debit/Credit Card Widsin Wallet

If you missed a scheduled pickup or delivery, click on reschedule on the app, or notify us through our in-app chat to arrange a new time. Please note that there will be a reschedule fee of EGP 10.

If you have any issues with your order, notify us through our in-app chat or send us your complaint via email to info@widsin.com, and our customer service team will handle it promptly.

Yes, you can cancel your order before pickup for free before the beginning of the order time slot. Cancellation after pickup will incur a fee as per Delivery Charges, and if the order has been processed, you will be charged the full order amount plus the delivery fee.

"Refer a Friend" is a feature that allows you to share the application with a friend. Once your friend uses the link to download the application and register, they will be rewarded with Widsin credit to use on their first orders. After they complete their first order, you will also receive Widsin credit to use on your future orders.

Please confirm that your friend used your referral link to download the application and completed their first order. If they did, please send us an email with your friend's name, email, and phone number so that we can investigate and rectify this issue.

No, Presently we do not support for this Feature

Any offers or discounts will be displayed on each laundry's home screen with a blue promotion tag. You can also use the filter option near the search bar to show laundries with available promotions.

If our pickup/delivery Associate is delayed for any reason, We will notify to you and assign your order to next immediate available slot.

Please send us a screenshot of your bank transaction through our in-app chat or by email to info@widsin.com so that we can investigate and rectify this issue.

If you face problems while processing your online payment, let us know through Call or by email to info@widsin.com, and we will solve it for you.

We partner with high-quality vendors in our areas of operation. Our partners go through inspection processes to ensure they are well equipped to handle your garments. We work closely with our cleaning partners and provide them with thorough feedback to deliver a consistently great service.

Yes, we can! If you have a concierge, reception, or porter available at your address who can receive orders, leave a note in checkout when placing your order. If your order has already been collected, contact our customer care team via email (info@widsin.com) or Call, and we'll leave instructions for our Driver on your behalf.

Widsin does not have any hidden or additional fees. You do not have to pay anything more than the prices displayed in front of you on the app. Choose the vendor that offers you the best value.

The pickup time for your laundry with Widsin may vary depending on various factors such as your location, the current demand, and the specific time slot you choose. Typically, Widsin offers different time slots throughout the day to accommodate customer preferences and schedules.When you place an order through the Widsin app, you will be able to see the available time slots for pickup. These time slots are generally within specific windows, such as morning, afternoon, or evening. You can select the time slot that best suits your convenience. Once you schedule a pickup, a Widsin Associte will be assigned to collect your laundry during the chosen time slot. The agent will arrive at your designated location within that time frame to pick up your clothes. Keep in mind that the actual pickup time may vary slightly due to factors like traffic conditions or unexpected delays. However, Widsin aims to provide a reliable and punctual service to ensure a smooth laundry experience for its customers. If there are any significant delays or changes to your pickup time, the Widsin team will make sure to keep you informed.These are the most common questions we receive from our users. If you have any other queries or need assistance, feel free to contact our customer support team through by email at info@widsin.com. We are here to help you!